Emergencies, crises and disasters like the tsunami in Japan or the recent riots in London, can happen at any time. Organizations around the world are increasingly implementing risk management processes to deal with uncertainty and ensure continuity. But if their suppliers are unable to deliver, or customers unable to purchase, the ability of an organization [...]

  ISO International Standards offer benefits for just about everyone and what they can achieve is becoming an increasingly useful component of general knowledge. ISO is encouraging this evolution by making freely available a rich source of information on ISO standards, their benefits and the experience of users who have implemented them. From now on, [...]

The purpose of World Quality Day is to promote awareness of quality around the world and to encourage individuals’ and organisations’ growth and prosperity.